Privacy Notice
Last updated March 11, 2021
Thank you for choosing to be part of our community at Pligence (PVT) Ltd. ("Company", "we", "us", "our"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us at info@pligence.com.
When you use our mobile application, as the case may be (the "App") and more generally, use any of our services (the "Services", which include the App), we appreciate that you are trusting us with your personal information. We take your privacy very seriously. In this privacy notice, we seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy notice that you do not agree with, please discontinue use of our Services immediately.
This privacy notice applies to all information collected through our Services (which, as described above, includes our App), as well as any related services, sales, marketing or events.
Please read this privacy notice carefully as it will help you understand what we do with the information that we collect.
TABLE OF CONTENTS
1. WHAT PERSONAL IDENTIFIABLE INFORMATION (PII) DO WE COLLECT?
2. WHAT INFORMATION DO WE COLLECT FOR THE FUNCTIONALITY OF THE APP?
3. WHAT INFORMATION DO WE COLLECT AUTOMATICALLY?
4. HOW DO WE USE YOUR INFORMATION?
5. WILL YOUR INFORMATION BE SHARED WITH ANYONE?
6. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
7. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
8. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?
9. WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?
10. HOW LONG DO WE KEEP YOUR INFORMATION?
11. HOW DO WE KEEP YOUR INFORMATION SAFE?
12. WHAT ARE YOUR PRIVACY RIGHTS?
13. CONTROLS FOR DO-NOT-TRACK FEATURES
14. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
15. DO WE MAKE UPDATES TO THIS NOTICE?
16. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
17. HOW CAN YOU REVIEW, UPDATE OR DELETE THE DATA WE COLLECT FROM YOU?
1. WHAT PERSONAL IDENTIFIABLE INFORMATION (PII) DO WE COLLECT?
- User Personal Data
- Geo-Location Information
- Unique identifier of the mobile device
- Request for Support and Feedback on our Website
Pligence Security and Privacy Defender App DOES NOT keep or store any user Personal Identifiable Information (PII).
Pligence Security and Privacy Defender App DOES NOT track or store the location information of the user.
We may request access to GPS sensor of your mobile device to monitor the application accessing the sensor, however PLIGENCE DOES NOT COLLECT OR STORE user location data retrieved from the GPS sensor.
Pligence Security and Privacy Defender App uses unique user id known as ANDROID_ID generated every time Android device goes through a factory reset. We do not process the User ID in clear text; we only process and store its hash sum. In case user has reset the value of the ANDROID_ID, the new value of the unique identifier of the mobile device will not be associated with the old value.
When the user contacts us for Support, email address is provided by the user and may be stored in our database, we may use your information to respond to feedback or support requested by the user.
2. WHAT INFORMATION DO WE COLLECT FOR THE FUNCTIONALITY OF THE APP?
This information is primarily needed to maintain the security and operation of our App, for troubleshooting and for our internal analytics and reporting purposes. Regardless of the type of data and territory where data was received or processed, we use the highest standards of data protection and apply various legal, organizational, and technical measures in order to protect user data, guarantee safety and confidentiality, as well as ensure users' rights guaranteed under applicable law.
If you use our App, we also collect the following information:
- license/Subscription Information
- Product Information
- URLs Visited
- Threat detection
- Application Reputation
- Surveillance Protection
- Device data and settings
- Wi-Fi connection data
It is processed in order to recognize legitimate users. This data is needed to maintain communication between the product and Pligence back-end services – sending and receiving product databases, updates, etc.
Data on the product's operation and its interaction with the user is also analyzed. For example, how long does it take to block a malicious remote /web site.? Which features are used more often than others? Answers to these and other questions help developers to improve products, making them faster and easier to use.
URLs can be sent to be checked whether they are malicious through the mobile Accessibility feature. This information also helps to create lists of "white" or harmless websites and prevents security products from mistakenly identifying such websites as malicious. This data is also used to update and extend website categories. Information about logins and passwords, if contained in the initial browser request from the user, is removed from the visited URL addresses up to the hostname or IP address. Pligence does not process Username or Passwords.
If a threat (new or known) is found on a device, information about that threat is sent to Pligence. This enables us to analyze threats, their sources, principles of infection, etc., resulting in a higher quality of protection for every user.
If an Application exhibiting suspicious behavior is detected on a device, it can be automatically sent for a more thorough analysis using static and dynamic mechanisms. The 'suspicious' category includes mainly APK (.apk). For the purpose of reducing the likelihood of false positives, executable and non-executable "white files" or their parts may be sent.
New malware can often be identified only by its suspicious behavior, for example using the device sensors such as microphone, camera, GPS and processes. Because of this, the product analyzes data based on sensor access, permissions and processes running on the device. This makes it possible to identify early on processes that indicate malicious activity and to prevent any damaging consequences, such as the destruction of user data.
Data such as device type, operating system, installed applications, permissions granted, configured settings etc. may be needed to help us to analyze cyberthreats, because it shows how many devices are affected by any specific threat. This information helps to create lists of "white" or harmless applications and prevents security products from mistakenly identifying such applications as malicious. This data is also used to update and extend program categories for features like Application Reputation Analysis.
This information is analyzed in order to warn users of insecure (i.e., poorly protected) Wi-Fi access points, helping to prevent personal data from being inadvertently intercepted.
3. WHAT INFORMATION DO WE COLLECT AUTOMATICALLY?
- User Visits our Website
- Request for Support and Feedback on our Website
Information such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our website.
We automatically collect certain information when you visit, use or navigate the Website. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our App and other technical information.
When the user contacts us for Support, email address is provided by the user and may be stored in our database, we may use your information to respond to feedback or support requested by the user.
4. HOW DO WE USE YOUR INFORMATION?
In Short:We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.
We use personal information collected via our App for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below.
We use the information we collect or receive:
- To facilitate account creation and logon process. If you choose to link your account with us to a third-party account (such as your Google or Facebook account), we use the information you allowed us to collect from those third parties to facilitate account creation and logon process for the performance of the contract. See the section below headed "HOW DO WE HANDLE YOUR SOCIAL LOGINS" for further information.
- To post testimonials. We post testimonials on our App that may contain personal information. Prior to posting a testimonial, we will obtain your consent to use your name and the content of the testimonial. If you wish to update, or delete your testimonial, please contact us at INFO@PliGENCE.COM and be sure to include your name, testimonial location, and contact information.
- Request feedback. We may use your information to request feedback and to contact you about your use of our App.
5. WILL YOUR INFORMATION BE SHARED WITH ANYONE?
In Short:We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.
We DO NOT STORE ANY PERSONAL DATA AND THE DEVICE DATA THAT WE STORE FOR THE FUNCTIONAliTY OF THE APP.
We may process or share your data that we hold based on the following legal basis:
- Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
- Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
- Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.
- Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
- Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.
- Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
More specifically, we may need to process your data or share your personal information in the following situations:
6. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
In Short: We may use cookies and other tracking technologies to collect and store your information on our website.
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy.
7. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
In Short: If you choose to register or log in to our services using a social media account, we may have access to certain information about you.
Our App offers you the ability to register and login using your third-party social media account details (like your Facebook or Twitter logins). Where you choose to do this, we will receive certain profile information about you from your social media provider. The profile information we receive may vary depending on the social media provider concerned, but will often include your name, email address, friends list, profile picture as well as other information you choose to make public on such social media platform.
We will use the information we receive only for the purposes that are described in this privacy notice or that are otherwise made clear to you on the relevant App. Please note that we do not control, and are not responsible for, other uses of your personal information by your third-party social media provider. We recommend that you review their privacy notice to understand how they collect, use and share your personal information, and how you can set your privacy preferences on their sites and apps.
8. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY
In Short:We may transfer, store, and process your information in countries other than your own. However as per
Our servers are located in. If you are accessing our App from outside, please be aware that your information may be transferred to, stored, and processed by us in our facilities and by those third parties with whom we may share your personal information (see "WILL YOUR INFORMATION BE SHARED WITH ANYONE?" above), in and other countries.
If you are a resident in the European Economic Area, then these countries may not necessarily have data protection laws or other similar laws as comprehensive as those in your country. We will however take all necessary measures to protect your personal information in accordance with this privacy notice and applicable law.
9. WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?
In Short:We are not responsible for the safety of any information that you share with third-party providers who advertise, but are not affiliated with, our Website.
The App may contain advertisements from third parties that are not affiliated with us and which may link to other websites, online services or mobile applications. We cannot guarantee the safety and privacy of data you provide to any third parties. Any data collected by third parties is not covered by this privacy notice. We are not responsible for the content or privacy and security practices and policies of any third parties, including other websites, services or applications that may be linked to or from the App. You should review the policies of such third parties and contact them directly to respond to your questions.
10. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short:We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.
We DO NOT keep your personal information, however the data required for APP functionality is stored for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements).
We have no ongoing legitimate business need to process your personal information, if we will do we will update or Privacy Policy and anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
11. HOW DO WE KEEP YOUR INFORMATION SAFE?
We DO NOT keep your personal information, however the data required for APP functionality is stored through a system of organizational and technical security measures.
We have implemented appropriate technical and organizational security measures designed to protect the security of system data we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security, and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our App is at your own risk. You should only access the App within a secure environment.
12. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: You may review, change, or terminate your account at any time.
If you are a resident in the European Economic Area and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact detailshere:http://ec.europa.eu/justice
/data-protection/bodies/authorities
/index_en.html .
If you are a resident in Switzerland, the contact details for the data protection authorities are available here:https://www.edoeb.admin.ch
/edoeb/en/home.html.
Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our App. To opt-out of interest-based advertising by advertisers on our App visithttp://www.aboutads.info/choices/.
13. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.
14. DO CAliFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.
California Civil Code Section 1798.83, also known as the "Shine The light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.
If you are under 18 years of age, reside in California, and have a registered account with the App, you have the right to request removal of unwanted data that you publicly post on the App. To request removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the App, but please be aware that the data may not be completely or comprehensively removed from all our systems (e.g. backups, etc.).
15. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this privacy notice from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.
16. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may contact our Data Protection Officer (DPO), Hassan Saeed Khan, by email at INFO@PliGENCE.COM.
Pligence Inc. 2055 LIMESTONE RD STE 200-C, WILLMINGTON DE 19808, UNITED STATES
Website: https://privacydefender.app
/contact
Email: info@pligence.com
17. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please submit a request form by clicking here. We will respond to your request within 30 days.